well i am sure the mechanics know how to do but i cant get past the service writers. The first dealer i went too i had to tell 3 different people i needed a case learn and then after standing there for 20 mins they come back and say they need to keep it for a few hours and they are going to charge me an hour labor. Then the second place was a chevy dealer and they said are mechanics dont know how to work on pontiacs u need to go to the pontiac dealer. This is my problem. I know it does not take an hour to do a case learn it takes a few mins tops. Did everyone else that had this pay a $100 bucks for it.